The AI order assistant for WhatsApp
Every order arrives.
Wacel answers your customers on your own WhatsApp number, takes their orders in Saudi dialect, and hands your team an exact order. 24/7, no commission.
Wacel answers your customers on your own WhatsApp number, takes their orders in Saudi dialect, and hands your team an exact order. 24/7, no commission.
For restaurants, cafés, shops and every business that takes orders on WhatsApp
The problem
Your WhatsApp became a second job.
Dozens of messages a day. Slow replies at peak time. Orders lost after closing. Typing mistakes. And every order that goes through a delivery app takes a cut of your margin.
Estimates based on merchant interviews.
From chat to order
It replies, understands, and builds the order.
A natural conversation in Saudi dialect becomes a ready order in seconds.
The order lands on your team's screen, ready. No retyping.
Precision
The AI never touches the price.
Prices, totals and delivery fees are calculated by the system from your menu. Any message with a figure the system didn't supply is blocked before it's sent.
Prices from your menu
Every figure comes from your catalogue, not the AI.
Every message checked
Unverified figures are blocked before sending.
Take over in one tap
Your team can step into any chat at any time.
Dashboard
Every order, on one screen.
From new order to delivered. Track, confirm and step into any chat whenever you need to.
For every business
If your customers order on WhatsApp, Wacel is for you.
Menu, catalogue or product list. Wacel learns your business and takes orders with the same precision.
Restaurants
2 beef burgers + fries
Cafés
Iced Spanish latte
Bakeries & sweets
Birthday cake, pickup 7 pm
Flowers & gifts
Red roses bouquet with a card
Perfumes
Oud 50 ml, gift wrapped
Fashion & abayas
Abaya size 54, black
Grocery
Vegetable basket + 2 L milk
Shops & online stores
Same order as last time
How it works
Live in 25 minutes.
Connect your WhatsApp number
Keep the number your customers already know.
Add your menu or catalogue
Send us a photo, we set it up for you.
Start receiving orders
Wacel replies, your team prepares.
Your savings
How much commission do you pay today?
Illustrative estimate. Actual savings depend on how many orders you move to WhatsApp.
Trust & data
Built on the official WhatsApp Business Platform.
Your number, officially
Runs on your own number through the official WhatsApp Business Platform.
Figures from the system only
Prices and totals come from your price list, never written by the AI.
Your team stays in control
Take over any conversation in one tap.
Your data is yours
Customer data is used only to serve your orders. Details in our privacy policy.
Privacy policyPricing
Clear pricing, in SAR.
Starter
- AI assistant in Saudi dialect
- Your own WhatsApp number
- Orders dashboard
- One-tap human takeover
Pro
Most popular- Everything in Starter
- Analytics
- Priority support
Business
- Everything in Pro
- Multi-location management
- Dedicated onboarding manager
14-day free trial · Menu or catalogue setup SAR 499 · Extra conversation SAR 0.50 ·
Questions
No. You keep the number your customers already know.
It can't. Prices and totals are calculated by the system from your menu, and any figure the system didn't supply is blocked before sending.
They still can. Your team takes over any chat in one tap, and the assistant hands over by itself when it isn't sure.
If your customers order from you on WhatsApp, yes: restaurants, cafés, bakeries, flowers, perfumes, fashion, grocery and shops.
About 25 minutes, and we build your menu or catalogue for you from a photo.
Make every order arrive.
See Wacel on your own WhatsApp number in a 20-minute demo.